Frequently Asked Questions

Can I edit my data using DataFetch?

No. As of right now, we are keeping DataFetch to being a read-only tool. Of course, we're happy to hear your thought on this. Feel free to send us a message: [email protected]

Will you make a connector for [insert platform name]?

Yes! We are happy to build a connector for any system for which you can provide access to the API. Reach out to use to get a quote on what that would cost: [email protected]

Is this secure?

Yes. We ensure all data is encrypted in transit with TLS 1.3, and encrypted at rest with SHA-256. All stored credentials are stored in a separate secure key manager and never in our database.

How many API requests will this make to my systems?

It's hard to answer that generally as each system is pretty different, and how you configure and use the tool will have a huge impact on it. For more specific questions about this, feel free to reach out to us at [email protected].